AG Nessel Shares Warning About Deceptive Door

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July 28, 2023

LANSING – Michigan Attorney General Dana Nessel wants to make Michigan residents aware of a scam being perpetrated by individuals claiming to be home or business security sales representatives.

There have been reports of individuals showing up at homes and claiming to work for ADT, a contractor hired by ADT, or a company that allegedly purchased ADT. Typically, they will have no uniform or ADT identification. The point of the scam is to get the homeowner to sign up for a new service.

“People invest in security systems to help keep theirhomes and businesses safe, not to become the target of imposters who aim to do the opposite,” Nessel said. “It’s important to be aware that bad actors may appear at your door purporting to be from ADT or another security company. Consumers should be cautious and ask solicitors foridentification, review the terms and all documents they provide thoroughly and ensure you understand what that means for the security of your family, your home, and your business.”

ADT has provided tips to help you protect yourself from deceptive sales representatives and door-to-door scammers.

Here are a few general things to know about door-to-door solicitors and what you can do to protect yourself:

If you think you have been a victim of a deceptive sales scam, you can file a consumer complaint or get additional information by contacting the Michigan Department of Attorney General:

Consumer Protection TeamP.O. Box 30213Lansing, MI 48909517-335-7599Fax: 517-241-3771Toll-free: 877-765-8388Online complaint form

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